Windows key+R: Run / Suspicious calls to “fix Windows”

The “Run” dialog box from the Windows Start menu is a handy way to open an application or document. Usually you would select it from the Start menu, but a shortcut is to press the Windows key and R.

Once you’ve got the Run dialog box open, you can type in the name of a program and then Enter. Here are some popular ones:

  • cmd: Command prompt for running DOS-style commands
  • notepad: The Notepad app
  • sol: Solitaire
  • winword: Microsoft Word
  • calc: the Calculator

You can also open directories by pressing Win+R, then typing the directory name (such as C:\TEMP) and pressing Enter.

More recent versions of Windows also let you type in a URL, such as www.google.com, and it will open in a browser automatically.

EDIT FOR FEB, 2012: Megan asked in the comments how you know what to type. There is not an easy way, because there’s no definitive list. What happens is that Windows will look through a list of directories (known as your “path“) for an application (that is, a program file ending in .com or .exe) that matches the name you typed. If you view the properties of the shortcuts, you can find the program name. If you look in your Microsoft Office folder (such as C:\Program Files\Microsoft Office\Office14) you will see Applications, such as POWERPNT.EXE. So then you know what to type next time.

EDIT FOR JUNE, 2013: From the comments below, a lot of you are getting suspicious calls telling you to run various commands using the Win+R key. As a rule of thumb, even if the command is safe, NO ONE FROM A COMPANY CALLED “WINDOWS” WILL EVER CALL YOU ABOUT A VIRUS. Just hang up on them and ignore the call. Most likely the caller is a scam artist who will try to convince you that your computer has a virus or is otherwise doing bad things, and then magically they happen to know this information somehow, and also magically they happen to be able to sell you a solution. You should never trust people who cold-call you with such information. Instead, get someone you trust to check out your computer.

Good practices:

  1. Never trust anything that is being told to you over the phone/email from someone contacting you about your computer.
  2. Never run commands that you don’t know 100% what they do (especially if a stranger is telling you to run them).
  3. Never give your credit card over the phone to any stranger who called you.

EDIT FOR JAN 2015: It’s amazing to me how long this scam has been running and how many comments this post gets. I stand by the advice of just hanging up, or saying “please remove me from your list and don’t call me again” and then hang up.

162 thoughts on “Windows key+R: Run / Suspicious calls to “fix Windows””

    1. 1/28/2016 — Had many of these calls several years ago and two again this New Year. Must be in full force and profitable if they are continuing or reviving the practice. I ask the caller to consider their ethics and then I hang up.

      1. I JUST got a cold call like this and had NEVER heard of this scam before however……I’m a fairly intelligent person and I KNEW he was a scammer it didn’t make any sense. And I was not going to TOUCH my computer for him. I figured something having to do with the bios or even maybe wiping the hard drive. Irregardless I guess this scam is still going strong! Hang up!

        1. Me too last week but they told me to go to there website.They gave me the wrong address. When I found the website it was already blocked for scamming and stealing info. This is an extension for Firefox called WOT,I also have McAfee, and Avg, They told me to disable my antivirus. Yea, from New York

        2. i just got this scam same “fix your windows” SCAM from a caller showing Redlands, Ca, phone number 909-894-5456. I didn’t trust him (a foreigner I could hardly understand), so I hung up and then didn’t pick up when he kept calling back.

    2. I tied this guy up for 10 minutes when he called my cell. I was waiting in traffic and told him I was on my computer. When he told me to hit win r I told him my mouse stopped working and harassed the sh_t out of him, asked for and got his “supervisor”, and harassed him too. It was all I could not to laugh out loud at these mental midgets.

      1. I just received the call and googled and found this scam. it’s 5 pm in Arizona and this guy was obviously from India. I strung him along and then hung up on him. He promptly called me back this time the caller ID said Quebec Canada. I played along a little longer and then said I’d have to do it later and hung up again. I wasn’t sitting in traffic, so not as patient at Tag :-) Bad people make me mad.

      2. I have done something similar and kept him tied up for almost 30 min. My latest was to tell him to call another number which I gave him (the Va State Police #)because my wife had the computer in another house. The computer was off of course. Waste his time, confuse him, curse him, lie to him, etc.

  1. How do you know what commands to type into the box? For example, “winword” is Microsoft Word, but what about Microsoft Powerpoint? What if you wanted to open other applications? Is there a way to check what the command is?

  2. What If you get a strange call saying “My server has detected a virus on your computer. Don’t use your internet” then they tell you to press the windows key plus r and then type in cookies? Is that suspicious?

  3. Yeah, that’s suspicious. I don’t know what the “cookies” program would do, but Win+R is the Run command. Cookies doesn’t do anything on my system, though.

  4. Received a call from someone with a heavy Indian accent claiming to be from Microsoft in New York; he indicated their system had detected a virus on my system. He called to help me remove said virus. The first step, he said, was to press the WinKey+R to open a window showing all the infected files. Beware of such calls.

  5. I had same call about them detecting virus on my PC, with heavy Indian accent. First call I hung up, then she called back so I questioned her about accessing my pc ( in my case pc’s not that she knew) and the legitimacy of the company calling. I was given a website universal pc bla bla bla. Then she was a little agitated, said goodbye and hung up. Watch out for these fuckers, the do a start+R and some shit, I didn’t do it and advise you not to either.

  6. I had a call from a guy with an Indian accent. He told me to do Windows + R
    I just kept saying yes. Dude kept calling me mom lol.

    1. I just had the exact same thing. He keeps saying that he is from Windows, and that my license is invalid and someone is trying to hack my pc.

  7. what did he say, he said the same thing to me, i forgot the words he said, windows+r+(some words)…if u guys remember can you tell me

  8. just had a call and he asked my hit windows and r then asked me to type a word that began with F but i couldnt understand fully and then also the word charlie but was on a private number so i hung up and then they rung once or twice more and now stopped but they said some hackers had hacked into my computer and where DOING BAD THINGS.

  9. I got the window + R key call from a man with a Indian accent…I did it BUT did not type the word I was given (eventvw)..Help…am I at any risk?? thanks.

  10. Just had the indian guy calling me asking me also about to do a RUN on my computer. He went as far as giving me a name of his supervisor gary wilson calling from california about error reports on windows gave me a phone number 209-813-2727 and a supposedly mine windows ID. All went to hell when I asked how he got my phone number since it’s not attached to any of my computers and that I was not sure which computer he wanted me to look at. Heavy accent almost impossible to understand. They did try hard though…LOL…

    1. I open my browser and as soon as I type anything in it says to call this # ….
      Obviously I know something is up with this but I can’t close it out, I click OK and it pops back up! These lowlife people need to get a real job!!

  11. Happened to me too, just today. I went along with the Indian guy to amuse my self haha then I yelled at him for a couple minutes and click. I have been getting at least 5 calls a day from freaking India its getting annoying already.

  12. Just got a called from a guy with an indian accent also, I asked him how he knew my computer was infected and he said because my IP number is connected to my phone number and that’s how they know. I let him continue to tell me that they have detected a virus on my windows software program and that they were there to help me. he asked me to press winkey and R at the same time. At this point I tell him that I have a MAC and he hung up immediately. A friend told me that she asked the guy to tell her, what her IP number was. He told her that it was confidential and she said “but you just told me it was my IP number how can’t you tell me what it is? The guy hung up the phone.

  13. Same story – press Windows Ky and R. There was lots of background noise with many calls be made. I asked how they could prove they were from microsoft? “Press the keys and you will see all the viruses affecting your computer and then you will know” – I don’t think so.

  14. Got the call today 5/20/13 heavy asian accent female. Said to press Windows key + R. Then type in “INF Virus Folder”. I said I did not believe they were from Microsoft. They hung up on me. What would that have done to my computer? Would Norton Internet Security have protected me?

  15. just received a call from some guy telling me I have a virus and to hit the windows and r key said ok I am not stupid and that he would be hacking my computer and boy did he go off on me and used language that no man should ever say i put him on speaker so my husband could hear him with that my husband said oh yeah and he became nastier to my husband using the same remarks

  16. I got the same call here. I did to him what I do to all of the guys who call to tell me I’ve won Millions of dollars plus a baby blue Lexus. I play stupid. My windows are crashing? They look fine to me. Press the window key. Your silly, windows don’t have keys. They slide. I get them so flustered it’s hilarious.

  17. I just received the call as well. I played along for a while. It was kind of fun to mess with them. He said, “take one finger and press the windows key and take the other finger and press R”. I said, “I’ll take my finger and do that if he takes his finger at the same time and sticks it up his ass.” Then I told him to go EFF himself. He hung up. oh… what fun!

  18. I received this same call today, but did do the windows + r, then entered eventvw, did put in my email address, then eventually hung up. Can I erase anything now that may have been exposed, or should I take my computer down to local computer store so they can erase anything to prevent hacking?

  19. Got a call just now – very noisy, very Indian, name – Jamas William and his phone number is 00242423701522. He told me he was from Microsoft and it was their obligation to let me know that somehow I had downloaded spyware and malware from the Internet. When he told me to hold the Windows key and R I guessed something was up … put him on speaker while I did a search and found out on Microsoft that this is a common scam. Thanked him and hung up. He was very convincing so to all who did what you were told, don’t feel bad about being caught in this web.

  20. Just got the same call. played along with the guy for 10 minutes. He had and Indian accent. I got him to spell his name which apparently was “John Davison”… I don’t think so, haha. Said he was from Windows at the Sydney (Australia) site so I asked for him number which he said was 9252678747. This is clearly not a Sydney number so I questioned it, then he said that was the global number from California USA. When he finally cottoned on that I was not doing what he asked, he said “do you want me to spell ‘fuck’ for you”. Made me laugh. He eventually hung up. LOL

  21. Just got a call from “Brad” who said he was in Clifton, New York and had a very heavy Indian accent. Same as above, press windows key and R and tell him what it says. I asked what train stop he gets off to get to work. He read me the address from the website onlinecomputerexpert.com and wanted to put me through to his supervisor. Check the website and spelling errors (remort support). He told me he would tell me my licensing number as well. So annoying!

  22. Happend at my job today Heavy indian accent calling from “the New York City” lmfao it was funny cause the whole office got into messing with these people we kept putting him on hold so another person could pick up it was really funny screw those people!! at the end my Boss blew a horn into the phone and hung up ha they havn’t called back since

  23. I had a call from a man with a strong Indian/American accent, I kept him on the line for ages delaying him to annoy him. I said I was doing what he asked on my computer, until the point when he said what is showing on your screen, I said Ummmm it says F..K OFF…. he said no it doesn’t mam it says Suckl my C..k and abused him and hung up!! Why can’t someone put a stop to these pests

  24. BEWARE OF THESE PEOPLE!!!! I got all the same as many posts. They actually called twice when the first time I claimed I could not understand them. Heavy accented Indian man calling from Premium Support Technology or something close to that in California. Claiming to be authorized by windows. Same story, infected computer blah, blah, blah. I asked a bunch of questions as I tried to quickly research them. They wanted me to do the window+R. I finally asked if they thought I was stupid. That I would just do as they say so they could hack into my computer. I do not know them, do they really think I would just trust a stranger calling. To which he said “YOU ARE A F**KING STUPID GIRL” and hung up on me. I wish someone would track them down and put a stop to this online harassing.

  25. Same call happened to me today. I played along and finally said “do you think I’m stupid” to which he replied yes! I then let rip at the nasty little…….Indian.

  26. Just got off the phone with some guy telling me the same as everyone else has heard. Told him NOTHING. Finally I ask him to give me his phone number where I could reach him and that was the end of the conversation. Microsoft aught to be checking these guys out because they are using them to try to get into our computers.

  27. Had the call from a heavily accented Asian lady who asked if my computer was switched on, I said ‘Yes’. She then, in a very long winded way, tried to persuade me to press WinR, I said that it was impossible, it wasn’t until 20 minutes later I told her that although my computer was switched on, I was in fact 15 miles away driving my car. LOL :-)

  28. Which company’s services for land line or mobile phones/internet are you guys using? Because i had these calls last week and am wondering how did they get hold of my phone number? It seems like a systematic flaw or a systematic fraud with possibility of a rat inside?

  29. Got the same call, reported to Microsoft. They gave me a number which surprisingly did call them back. 1-800-347-9066 . They are Indians who speak bad English.

  30. Just had the same call from an unavailable number. Told him I wanted him to speak to my IT department at which point he lost interest.

    Presume they’re just trying to sell their services?

  31. LOL. I just had a call. Had one about a month ago and kept them on the ph for ages. They only gave up when I asked was it a record to keep them on the phone for their bullshit call for half an hour.
    Tonight I acted dumb. “No I cant see the key next to CTRL as it’s dark and I don’t have my glasses on. Oh, not my tablet. OK Yes I do have a PC.” Then she started talking real slow like I was a complete idiot. Said turn on my PC and I asked which one as I had 4. She said doesn’t matter they all have malicious software on them. OMG I said, then asked her for her ph number. She said she was not giving me her ph number so then I said real slow…it doesn’t matter. We have been on the phone long enough for your call to be traced and I will now call…….beep, beep, beep…call gone LOL

  32. I just received the same call from an “unavailable” number and a guy was a very think Indian accent from “24/7 ITEC Solution” said that my computer was infected and sending their company error messages and that it was about to “crash at any moment”. He then said the normal, is my computer on, am I in front of it, hit WIN+R, etc. when I asked him how I had a relationship with his company, he said that when I bought my computer I’d entered into a contract with his company. I said “Right, because I have an open-ended contract with your company that’s cost me nothing for 5+ years and I have no records of.” Being at work at the time and not wanting to fool with this nonsense, I decided to just jet him know the jig is up – I have my own IT department, this is a scam, and the call is being recorded. Oddly enough, he immediately hung up.
    Some things never change – the sun goes up, the sun goes down, and the evil will try to prey on the weak. Internet 101: If you didn’t contact them, they’re not legit, and if you don’t know exactly what you’re doing, DON’T DO IT.

  33. I got the call from a guy with a thick Indian accent (1-877-253-2008 if you call back it is not in service) telling me to hit the Microsoft button and R and there would be all these terrible viruses. I hung up on him. They already have your name, address, and phone number. Watch out!

  34. Same call, this time the Indian accented guy said he was calling from London. I kept him talking for a while, but when he asked me to press WIN and R, I put the phone on the desk and left him talking. When he eventually realised I wasn’t listening he rang off and rang back, so I picked up the call, but again didn’t bother to listen. He gave up after that

  35. We had a call this evening from an Indian guy who said our computer was being accessed from several remote locations and that we were responsible for anything they did. He asked us to press Windows R and said he would give us more instructions.. He gave us a phony IP address in an attempt to prove he was genuine that didn’t match our real IP address. He said he was from a company called ‘Digital Network Services’ that was based in the USA. He spent 45 minutes on the phone trying to convince us that he was genuine until we asked him whether he would like our bank account numbers and pin access now so that he could empty our accounts. At this point he guessed we were on to him and hung up the phone

  36. on Jan. 17, also got a call from a “Microsoft tech” with a heavy Indian accent, so heavy I had to have him keep repeating…He wanted me to press the flag key and the R and when I doubted he was from Microsoft and how would I know, etc. and just kept dragging my feet…He said, “Why don’t you go into the bathroom and F*** yourself with a carrot” I could understand every word of that!!! It made me laugh and I hung up.

  37. I just got the call 15 minutes ago. When the Indian guy said i had malware i told him hold on i am going to run my trend micro platinum protection. When it completed I said nope your wrong i am perfectly protected. by the way your all over the web i found a site (this site) that says you guys are scam artist and hackers. he said no mom. i said yeah right good bye scam artist

  38. These guys have been at it for a number of years. I got the same call around 3 years ago and I just started getting the call again from the same people with the heavy Indian accent. I played along with him for a while until he asked me what it said on the screen and that’s when I told him it says go “F” yourself. These people ARE the viruses. Your best bet is just hang up on them. There is nothing wrong with your computer.

  39. Got the call today from a guy with a thick Indian accent, the only reason I was on the phone for more than 10 seconds is because I couldn’t understand what company he was claiming to be from. Virgin Media also use Indian call centre’s so I thought for a second that It could’ve been them because I managed to detect the word “computer” in his verbiage. After about 30 seconds he told me that he was gonna hand me over to his “manager” (which was of course the same guy) and told me to sit in front of my computer and press the windows key + r. Once I heard that I just hung up. They must think people are thick.

  40. when i press win->r then type in cmd it comes up saying windows cannot find “cmd” please make sure to spell it correctly and try again

  41. Received a call 10 minutes ago, exactly as described above:
    1) A woman called from the number +1-303-344-29287 and said my computer had been sending error messages for the past 2 weeks. Lots of background noise from other callers.
    2) She asked if my computer was switched on (I said ‘yes’) :-) and she forwarded the call to “her supervisor”
    3) The “Supervisor” (a male) told me to press the “windows” key and the “R” key simultaneously. He then asked me what I saw on my screen.

    Well; from the first 3 seconds of this call, I smelled the scent of a scam, so I decided to keep them on the phone for as long as possible, to f*ck up their time. As the “Supervisor” repeatedly tried to have me describing what I saw on my screen (without success) the call was abruptly terminated by him.

    Poor bastard. How can idiots like this even imagine people will believe Microsoft will call them?

    I managed to block 10 minutes of their time :-) yeah! that means 10 minutes less for them to fool others. -A donation of my time that I gladly accept…

  42. I received a call from Tech Resolver in Albany, NY the Indian gentleman tried his best to get me to run a command by holding down the Windows key and hitting the “R” key. I kept telling him nothing was happening. LOL He got so frustrated he called his supervisor he then proceeded to tell me the same command. I told him I am hitting it and holding it…nothing is happening. I did this for 5 minutes. Mind you I am not hitting anything. little did they know I am the IT Admin for my company. He then asked what type of computer I had I told him it is a “NotAnIdiot” it is made in India….he hung up. What a SCAM!!!!

  43. I must have got the new guy, he just called and blabbered something about our email being hacked and he needed to check our computer. First I think how does this guy know which computer….o he says…..

    hit the windows key and r…….

    wait, wait, wait….how do I know u aren’t?…Where are you calling from again?

    Delaware, Wilmington

    huh?….

    Did you say Delaware, Wilmington?

    Yes, Delaware, Wilmington…..

    ah, Okay…Bye.Bye

  44. omg someone needs to get these people same thing pretty much happened to me today got a call from some guy I could barely understand and he said are you sitting in front of your computer are you on the home page and then to press windows key + r at the same time and then I asked how they got my phone number and said it was connected to their main server whatever what a scam oh the number was unavailable too joke is what it was don’t even answer unavailable numbers !

  45. I got one of these calls yesterday from “Mike Williams” of Sri Lanka. (I suppose Williams is a common name there.) Same story about my computer sending out infection notices to their server. I said “Do you think I was born yesterday.” No, I needed to press CNTRL, flag, R. Sure, I did. I am sorry I didn’t play really stupid and tell them I could not find those keys. lol

  46. Got a call today from an Indian speaking accent dude at my work with the same story. I played along and then told him it brought up a porn site. He told me to hit other keys which I didn’t, I then I told him the porn movie was now playing. He started telling me about viruses and I needed to shut it down. I told him I thought you could only get a virus from actual physical contact. He started talking real fast getting frustrated. I then told him that it was ok because it was his sister in the movie with a dog. He yelled something in a language I didn’t know an then hung up, which made my day.

  47. I recently gotten a call today saying they were from California, saying he was “Microsoft Tech support” that had a heavy Indian or Philippio accent that was kinda hard to understand some if his words. He also had gone by the name “Eric White”. He had called from 1-800-347-9066. I had told him that it had felt like a scam but he had tried to assure me that it was’t. He had me do windows+r to do whatever he thought was going to happen. And then he tried to get me to download teamservice or whatever it was. I told him that he was a hacker and was trying to hack my computer himself. I had told him I was going to call the cops on him and he just laughed and said I was verbally abusive to him by calling him a hacker. Then I got into a long argument with him and he started screaming and yelling at me and swearing at me. He thought I was dumb when I asked where he was calling from then I asked him if he was from India or Indonesia or the Philippines or anything over there and he just laughed. I argued with him how he knew my computer was hacked and how he knew to call my house and stuff and he fed me some line and I told him I seemed to not believe him about what he was saying and stuff. I needed someone to tell me that he was from wherever he said but he told me to Google it and got into a argument with him about it. I told him at the end of the call that he was a scammer and I was going to call the cops on him and he said ma’am I’m not a hacker and I said I was still going to call the cops on him.

  48. Just received the exact same call as described above. I asked why I had to press Windows + R and it might delete my drive etc and they hung up.

  49. I just received a call from an Indian sounding guy. He gave me his ID number and a phone number of 855-264-9273. He said there had been unusual activity the last few days on my computer and wanted me to hit the CTRL key, then the Windows key and the small r. I told him my son-in-law was a computer expert and I would run it by him. He simply hung up then. In these postings and didn’t see where the CONTROL key was requested. Another angle I guess or maybe they figured a new way to hack since people were catching on to the windows and r previously requested. Anyway…FYI.

  50. Just got the same call yesterday for an India sounding guy w/thick accent. Said the same things to me. He used the same line, and prompted me to press Windows + R which I did but refused to type in CMD as he directed. I called out for my husband he started yelling to hang up – the caller then told me he made a mistake and our computers were fine.

  51. Just got the same call yesterday for an India sounding guy w/thick accent. Said the same things to me. He used the same line, and prompted me to press Windows + R which I did but refused to type in CMD as he directed. I called out for my husband he started yelling to hang up – the caller then told me he made a mistake and our computers were fine.

  52. I got one just now. Same deal as everyone else, except when I called them on NOT being who they say they are they threatened to put a block on my computer and lock it up until I did what they said… The guy hung up when I told him he just proved he was the criminal and that he did not have permission to access my computer, so anything he did would be an illegal activity.

    For those mentioning catching these guys and shutting them down, we can’t do anything. They’re gaining temp access of phone numbers we have just sitting in limbo (a lot are numbers only ever used during election seasons), but are actually calling from other countries that we can’t touch for this type of stuff.

  53. Just received the same call and routine from 315-000-1234 claiming to be from Windows Support. Number looked too odd to be Microsoft.

  54. I received a call from “Peter at Windows Technical Support”, caller ID said: Novatel with a phone number of: 210-249-0540. He had a very thick Indian accent. He informed me that my computer was sending event logs to Microsoft and that my computer was infected with viruses and malware. I have all logs turned off. He explained how he could get someone to help me (so generous of him, considering he’s a complete stranger). He walked me through how to pull up the Event Viewer and see all the “Errors” and “Warnings”. Told me that he could have someone help get my computer clean. He was under the impression that I was falling for this scam so he transferred me to another gentleman (Rick) who instructed me to download Team Viewer (teamviewer.com – is a legit company, but you should not ever download something like this unless you are sure of the purpose of the person using it. It allows them complete control of your computer, so unless it’s a known IT Person, etc DO NOT DO THIS!) and then give him the ID number and password. Said that he generated that ID from Microsoft (complete lie!). When I was hesitant to give him the numbers he suggested another website (ammyy.com – again, appears to be legit, but DON’T do this!)

    I told him I was leery about doing this one as well he asked if he could call me back after I checked out the 2 websites. I told him I’d rather call him. He did give me a phone number of: 347-281-7937 but that anyone could help me.

    For whoever gets a call from these people: DO NOT download anything or give them any type of personal or sensitive information! If you have a concern about any “Errors” or “Warnings” please contact Microsoft directly. You can also see this Microsoft link about scams and phishing: http://www.microsoft.com/security/online-privacy/msname.aspx

  55. Reposting with new information:

    I received a call from “Peter at Windows Technical Support”, caller ID said: Novatel with a phone number of: 210-249-0540. He had a very thick Indian accent. He informed me that my computer was sending event logs to Microsoft and that my computer was infected with viruses and malware. I have all logs turned off.

    He explained how he could get someone to help me (so generous of him, considering he’s a complete stranger). He walked me through how to pull up the Event Viewer and see all the “Errors” and “Warnings”. He was telling me to hit Control, Windows and “R”. I pretended nothing happened and he walked me through how to do it by going into Windows and searching. Told me that he could have someone help get my computer clean. He had me filter the current logs by “Critical”, “Warning” and “Error” which showed some errors. One of the warnings had a high number and I was informed that my computer was very infected.

    He was under the impression that I was falling for this scam so he transferred me to another gentleman (Rick) who instructed me to download Team Viewer (teamviewer.com – is a legit company, but you should not ever download something like this unless you are sure of the purpose of the person using it. It allows them complete control of your computer, so unless it’s a known IT Person, etc DO NOT DO THIS!) and then give him the ID number and password. Said that he generated that ID from Microsoft (complete lie!). When I was hesitant to give him the numbers he suggested another website (ammyy.com – again, appears to be legit, but DON’T do this!)

    I told him I was leery about doing this one as well he asked if he could call me back after I checked out the 2 websites. I told him I’d rather call him. He did give me a phone number of: 347-281-7937 but that anyone could help me.

    For whoever gets a call from these people: DO NOT download anything or give them any type of personal or sensitive information! If you have a concern about any “Errors” or “Warnings” please contact Microsoft directly. You can also see this Microsoft link about scams and phishing: http://www.microsoft.com/security/online-privacy/msname.aspx

  56. I got this call today…we don’t have caller ID on our phone, so the only way to find out that it is a scammer is to answer the phone. When I was told (thick Indian accent, of course) that it was Microsoft Tech Support calling, and my computer was sending them multiple error reports, and that I was infected with many viruses, I decided to play along. I happened to have my new Chromebook open, so I quickly looked up their scam…which seems to hope that people are stupid enough to give then remote control of their PCs to ¨fix¨ all the horrible infections. With the first guy, I went as far as opening the ¨Run” window, as that is a completely harmless action. Then I said that I couldn’t understand what he was asking me to do next (actually true). I kept saying, ¨Speak English, man! I cannot understand a word you’re saying.¨ So he put his ¨supervisor¨ on the line, who had only slightly better English. When I asked them for a call back number, they gave me a local phone number, but said that ¨We are the service center; you will only get a busy signal at this number.” (Actually a recording that the number is not in use at this time.) I kept asking questions about why I was typing things into the ¨run¨ window, and he kept saying that I had ¨internet infections…if you will type this in I will be able to show you.” The INF command that he wanted me to type in would just show me a directory of files that have nothing to do with infections. Then I would say that if they are Internet infections, than there is no problem, because the problem lies on the internet servers, not on my local hard drives. I had him on the phone for over 20 minutes before I finally caved and said, ¨You’re clearly not with Microsoft; you obviously intend to try to gain control of my PC and either phish for information or install Malware.¨ Oddly, they hung up at this point.

  57. I had the same type of call that many have described. I played along to see what I could find out as scam busting is my business, etc. Can’t explain it all.
    Anyway. I traced the call back to an area code and number from a Country call Dominica – it is not the Dominican Republic. It is is the Caribbean.

    Have notified the authorities there which is only a police force. Small island and nothing will happen. Play along or hang up but do not do what you want you to do. After a while they will get mad and start swearing at you in very good English – the only thing they can say in good English BTW. Then they hang up.

  58. I just received a call from peter. I strung him a long for a while just for fun then hung up. He called me back. Argued with me for a while then told me when my computer crashes don’t call Microsoft I said I won’t. Hehe I had fun messing with him.

  59. Just got the same call but he didn’t mention Windows, pressed Windows + r, and got a little pop up at the bottom right with an r in it. That confused him, which is when I asked him if it mattered that I was running Linux! I quite enjoyed that, I then pointed out to him that I was well aware of the scam and hung up.

  60. Just received a call from a Nick Thomas at 702-583-5515 stating he was from Microsoft in Las Vegas. He stated they saw heavy malicious traffic coming from my computer to their server and wanted me to go to my computer and hit cntrl window then R. Of course, I didn’t do this … Just hung-up on him.

  61. Also received a call from an Indian sounding bloke saying he was calling me from California, talking about some malicious activity on my PC. He told me to press ctrl + r, which I did, but then I got suspicious and told him I’d refuse to follow instructions by someone calling me from a call centre in Bangalore or whereever, which made him really angry and he went “Don’t you know that the Microsoft CEO is from India?” and then he called me a racist and prejudiced against Indian people. When I told him I wasn’t he yelled “Don’t underestimate the Indians!” which sounded like a threat and the he hung up. Altogether a rather strange experience.

  62. Just got a call from someone with a thick Indian accent. He wanted me to hit the windows r command. LOL! Right! I strung him along for maybe 20 minutes before he caught on. It was soooo much fun. He must’ve thought I was the most computer illiterate person on earth. He was very patient, I’ll give him that. If he gets tired of the scam business, he might have what it takes to handle real IT calls. I’m hoping they’ll call back. Good reason to answer calls from strange numbers. “I don’t see the ‘anykey’.” ROFL!

  63. Here’s what you do if you get this call:
    1) The Indian guy tells you to hold down Ctrl + Win + R
    2) He then wants to know what happens on your computer screen.
    3) Tell him a message has popped up on the screen
    4) He will ask what the message says
    5) You then tell him the message says- “Gandhi is a Faggot”
    6) That will generally end with him cursing at you.
    7) He will then eventually hang up.
    8) You then block his number through your phone company

  64. I just received this call the man told me he was from PC Speedy or something it was an Indian sounding man. He was almost demanding that I push the windows +R key I finally hung up.

  65. Just had the same call 3 times in the last two days, first time I told them “you are a scammer, don’t want to deal with you” hung up on him This morning they called again, I gave them “eat shit and die, and in my best abu accent Thank you come again” This time I let them run with it, told them I was doing everything they asked but not getting any results, they put me thru to a supervisor…I let him walk me thru the steps yet again, and he asked me what I am seeing….”I see that i have wasted 20 minutes of your time when you could have been scamming someone else…he seemed put out and said something to the effect of You don’t understand how important this is to your computer and hung up…I think from here on out I will try to keep them on the line much longer….

  66. dec 9 2014
    got the same call,at 7:00 am, lady with thick indian accent,,said she was from microsoft,requested me to press ctrl/run so they can probably do some surrepticious damage. told her to call back after I check out what ctrl/run does. WHEN SHE CALLS BACK I WILL ASK HER IF SHE KNOWS HOW TO PLAY DICTAPHONE.

  67. Get the Windows called every week guess they like my number. So I thought I should have some fun with this . I TOLD the guy from India that I have Windows in every room in my house some rooms have two or three Windows. His answer to me was go to my window open it , I said yes my window is now open, now what, he said now jump and he hung up, but they still call every week. I tell them I don’t have a computer they still call. I just can’t get rid of them.

  68. i GOT A call from 24x7PC Health 929-251-8306 , Same story, I said that I was happy he called back because I bought the program and it keeps asking me for money. He then said no, it isn’t our company. I said sure it is, I have this phone number, the caller ID says your company. No, he goes different company. I said, no, it was you who sold me this stuff. This went back and forth and it sounded like he was trying to find the words in the script. Finally I said, look we’ve been on the phone for 10 minutes, you made the mistake of calling the CIA computer investigation network. When the car comes to your door, please do not cause problems. No, no, he says different company. Eventually I hung up. I then went to the do not call registry added it to the growing list of they are not doing anything, then went to my phone call blocking and blocked them. What a bunch of losers, and NO, I don’t have their software. Maybe I should get one of those high pitched whistles and blow it into the receiver.

  69. just received a call same thing as everyone else says. only if I let him go to his whole spiel. letting him think I was in front of my computer. I wasted about 45 min of his time. then informed him I did not on the computer I knew it was a scam and then hung up

  70. just received the same call saying from Windows support and wanting me to push windows key and r, I told him no I didn’t know him and didn’t trust him. I told him I cant understand half of what you are saying because of your accent!! heavy Indian accent. So crazy that people will do what strangers tell you to do on a phone call!!! don’t do anything someone you haven’t contacted via a trusted company tells you to do!!!!! see being suspicious of everybody paid off in this case lol

  71. I just got one of those calls at my parents house. Instead on the usual spiel they said they wanted to refund money I had paid their company! They wanted to send me the refund form by having me enter a web address into the run dialog box. I told him no and that I knew it was a scam. Eventually I hung up, he called back but my dad answered the phone, he just hung up.

  72. I love those calls. I try to keep them going as long as I can acting like a total noob (I have 30 years in I.T.). I have several techniques for messing with their minds. I usually interject lots of “huh” and “what” and make them repeat themselves several times. This is from a call I just got:

    Them: Typical “Windows Security” line.
    Me: I follow along acting all innocent and stuff.
    Them: Asking me to press Windows+R, etc.
    Me: “OK”
    Me: At this point, I pester them about which keys to press like I don’t understand and make them repeat their instructions a few times and then finally say, “OK, got it”.
    Them: “What do you see on your screen?”
    Me: “Uh, my computer just started rebooting. Want me to wait?”
    Them: “Yes”
    Me: “OK, it’s rebooted now.”
    Them: “What do you see on your screen?”
    Me: “My computer rebooted.”
    Them: “You’re joking, right?”
    Me: “No, maybe I pressed the wrong keys. Oh, OK, now I got it.”
    Them: “What do you see on your screen?”
    Me: “An empty black window with a flashing cursor.”
    Them: They tell me to type something.
    Me: “OK”
    Them: “What do you seen on your screen?”
    Me: “A different window.”
    Them: “What does it say?”
    Me: My favorite zinger – “It says you should look out your window and see if there’s a curise missile headed your direction.”
    Them: “Oh, uh…”
    Me: “You like that one?”
    Them: [insert profanity] Click

  73. I just had so much fun with these criminal assholes.
    So even though my computer was on another floor, when the caller asked in an agitated tone, was I in front of my computer I said, oh yes. Then followed about 5 minutes of me pretending not to be able to find the Windows key. Once we got to where I could suddenly see it, came the command to “Press that key and the R key at the same time, and then let it go!” I pretend to comply. He wants to know what I see on the screen. This is the moment Ih ave been waiting for. I describe, first in tones of awe and then shock, the maisma of swirling colors I see on the screen. Then I describe how the screen is slowly fading. “You’re a smartass!” the scammer finally says. I shriek in reply: “NOW IT’S TOTALLY GONE BLACK! i THINK YOU KILLED IT!” then he says something really odd to me, involving what he wants to do to me. I consider stringing him along further and mentioning how at my age, I couldn’t even pay someone his age to do that to me, but it was getting boring so I just hung up.

  74. just got a call from phone number 571-916-6077, it sounded like someone from India, wanted me to press the windows key and the R key, I did not do this and do not recommend anyone doing this, just hang up.

  75. Just got a call from (801) 225-4320 Clayton White – Guy saying he saying he was with e support & that my computer was downloading unwanted/unknown files. I laughed at him.

  76. 4:10 pm california a woman called from a private number stating to be from Microsoft. had me hold for technition. a heavy accented man told me to press the windows key with the r key so he could fix and trouble shoot my computer for errors. this was as I was actualy on line ordering stuff. I told them my computer was working fine, but oddly I had just had to my computer not working cuz my router had gotten unplugged prior to this call . when I asked him why he was calling from a private #, he hung on me.

  77. Just got the call. I knew it was fishy??
    Look’s like it has been going around for a while.

    WARN EVERYBODY!

    HANGUP!

  78. I started getting 6-8 calls in a row from a very persistent Peter with a very heavy British accent. kept insisting he was representing Microsoft and that I had a ‘clone’ in my computer and it was stealing all my information. I was shocked “Really??” I said. At that point he got very serious and told me to hold down the Win+R keys and type in the box: eventvwr. I told him I didn’t think so and he became very angry with me.
    There are 2 of these Indian persons calling (taking turns) Peter and John Martin! The number they are using with me is 800-609-7139. I kept telling them that just like my front door I do not open my computer fo/for strangers. They said they were my friends and there to help. I told them they were liars and scammers. Microsoft does not, ever call if there is a problem. And never third party calls. Because I have been able to garner so much information from them (by playing the dumb little old lady) I am considering bringing a harassment suit against them. They have called me so often that I had to put a call-block on their number. At that point they switched to my landline phone! Talk about persistence.

  79. June 22, 2015 @2:45 pm from phone # 333-255-2222
    I just got the same call from a guy with a heavy accent and was half asleep when they called. I went as far as doing the windows plus r key and typed in cmd and it brought up my black command screen and he told me to type in something else and I did but can’t for the life of me remember what it was but then it brought up another black screen and he wanted me to type in something else but at this time I was pretty much very awake and started asking him a line of why questions. He told me so he could fix my computer problems. I then asked to speak to his supervisor he said no need for me to. I then demanded to speak to his super…lol he said hold on and came back on the line trying to change his voice but I knew it was still him. Then I said a few choice ugly words and told him to never call my # again. He called me a mean ass Bitch and he hung up. I just need to know if what I done caused my computer any problems. How do I tell? If anyone knows how to tell if it caused any problems, can you Please tell me?

  80. Received a call from Edie showing Not Available #442-545-564-6894 who claimed to be with Matrix Idea Technical Support. The idiot asked me to press the Windows +R key because I had a virus he wanted to help me fix. Stated my PC was sending out messages on its own. When he told me to find the CTR key on my keyboard I kept telling him I did not have a CTR key; after driving him crazy about 12 times asking him how to spell the key & asking where it was I finally ask him if he was talking about the CTRL key; too which he said yes. Finally he go so disgusted with me he hung up.

    These people keep calling back hour after hour non-stop & do not stop until someone answers. After you get them upset they stop calling for the rest of the day but call again either 1 or 2 days later & again keep calling if no one answers.

    You know I never had phone calls until I HAD to write my phone number down when buying programs via the PC. I will NEVER write my phone number down again I will write the phone number to the company I am ordering from so they can get these phone calls.

  81. Just got a call, 813 832-8282 with an Indian accent.. She said there is a virus on my computer and I should press the windows icon and CTRL R, and then type in eventvwr I said ok, she asked me what I saw but since I wasn’t doing it she kept walking me through the process again and again. . She eventually got frustrated with me and hung up.. What a scam I feel bad for the people who actually listen and follow their instructions.

  82. Just received a call from 204-229-5643. Told me I had a virus, and they were from the Microsoft Technical Team. Tried to get me to push control + r. I said I did, but my screen was the same (my computer
    Isn’t even on). He and his “supervisor” kept trying other things, and I just told him my screen was the same. He got mad and asked me what color panties I was wearing. Creeps.

  83. I just had one of those thickly accented cockroaches call me. He was nearly impossible to understand but after patiently cajoling him to give up info, I got : He called his company VAPSECURE, said his web site was http://www.vapsecure.com and gave up phone # 888 577 4003.
    He said his company was based in Austin, TX when I asked for his address he either couldn’t or wouldn’t provided and clicked off.

  84. I just got a call right now from an accented person who said he worked for Microsoft. he said I was getting hacking alerts (sure). he said I needed to run ctrl-window key-R and he would ‘show’ me what was happening. yeah, right. I did not do anything he asked.

    I knew these to be scams, so I strung him along for information. when I asked him what my name was since he pretended to know so much about me, he did not pronounce it correctly. when I asked for a number, he provided a bogus number that did not match his area code. when I asked for a case number, then he hung up. these guys are idiots.

  85. He’s still calling… Called me 2 x’s as I could not hear first time… :-) asked for his number which he would not give… just said he was from the World Wide web, that they would remove my computer # and not to complain to them when I couldn’t get on my computer. . sorry guy… wasn’t born yesterday!!!

  86. guy from number 18845771246 and her name is ami smith and her voice is indian accent try to help fo fix the computer but look suspicious .she say she want to help me by windows + r key and nothing happen .looking very suspicious

  87. yesterday I received around 6 phone calls from, what appeared to be a local area code (started 0190), however, if you don’t take the call and you have a call log, it will seem to be a number beginning 00190, probably to stop people from ringing it back maybe.

    anyway, the first call they were advising me that they were calling from my phone provider (talktalk) and that they had detected a few issues, I already knew it was a scam as had someone tell me of it previously, although they didn’t remember what the hackers did to get in. Therefore, I got the initial part from the first call win and r together, not knowing at this stage whether they would get access, i told them i knew they were scammers n they hung up. i then googled that before actually doing it :)

    the next call I was prepared and ready to press the win and r button and then waiting for the next prompt, which was the ‘eventvwr’ word. again, i didn’t know what that did so told him that i would prefer to call talktalk back myself so that i had personally made the call, to which he tried to blag me, but this one had given me his name so i said ‘well i know your name, it’s shane isn’t it?’ ‘yeah’ he said, my reply was ‘ok, so i can ring talktalk and ask for you can’t i’ ‘yeah and bye’ came from his mouth rofl.

    the third call was a woman and at this time i had googled ‘pressing win r and computer hacking’ interestingly a website came up that would’ve step-by-step shown me how i could potentially hack another computer, so initially i came across as naive and then a little thick, well i must;ve come across as very thick because she put the phone down – bless her lol :)

    I’ve shared the incident on public media sites and would suggest or hope that any new calls are also shared with friends and family as, last year it was my mum who got hacked and they removed every last one of her photos and saved documents + it cost her in excess of £250 because as well as paying some monies to the hackers, she also had to get it rectified by Microsoft (the genuine article).

    I just wish that one of you IT nerds out there could create some software that would actually reverse what it is that they are wanting to do and that we would take over their computers and either be able to kill the hardrive or put something in the background that pops up on a persons computer they are trying to hack to advise them of this.

  88. Just talked to these jokers. I have a better plan. I didn’t hang up. I just played stupid for over 15 minutes and laughed hysterically. He asked for me to press window key and r and what appeared on the screen. I yelled chickens. Chickens everywhere. I had fun. Don’t think they’ll call back and maybe it prevented a few others from getting the stupid calls. I told him we have a backward keyboard. The bottom left key was the f12 key. I didn’t have any “second” on my screen. After many many minutes. He told me he word take my computer certificate away. Duh. Sure you will then when he realized we were laughing at him. … He told me to go to hell. New plan…I hope they call again. I’ll enjoy it more next time.

  89. I got a call from 019911 today. I just played the dumb user and faked what the guy asked me to : opened un a command prompt, typed ‘www.support.me’, downloaded the ‘take control of my computer’ software. Then he ask ‘what do you see on the screen ?’. I told him ‘Call computer crime unit at this number ….’. He hang up, why ? I didn’t even fixed my computer :)

  90. I always lead them on til I get bored then I unload with all of my saved up hostility in a string of never ending profanity and set down the phone without hanging up. I’ve pissed them off so bad they call back and leave a message of profanities.

  91. I just got this call,knowing it was some kind of scam. The lady asked me to hold down the FN key and letter R. I told her nothing was happening,and she seemed confused by that. Of course my pc was turned off.
    And then I asked if it mattered if I had a mac.
    She swore at me and then hung up. The phone number on caller id is
    417-987-0943

  92. My computer illiterate wife got the call. Her solution? Play along and when they ask what the screen says, reply “F*** you, don’t call me no more!”

  93. yep. call from “00000000”. indian accent. telling me he was notified of a virus and to press the windows and R button. and that he had serviced me computer remotely before.. and when i said no.. ive never had it serviced .. ever.. he said you can check with your family member that you did! so i said.. who is this again? and he hung up. lol.they are really bold.

  94. Got the same call twice now from an indian guy. Played along for a little bit then finally asked him again where he was calling from he told me ” that windows thing”. LMAO. I said ” Do you mean Microsoft?” I told him I built my computer, I maintain it, and to stop calling me and f*** off.

  95. Just received an identical call. Indian guy hard to understand. I talked with him for several minutes. Hope he didn’t infect my phone line. He described the steps I should take so that he could show me the virus. I hung up.
    I just got a new computer because two weeks ago I noticed a webnote for Ransomware telling me how to get the data on my computer back. An encryption virus RSA 2048 gained access thru email. Made every file on the computer unreadable. They wanted $500 to give me the codes to un-encrypt the files. Screw them. ^$@(&%^+*#@………

  96. I JUST received this same phone call from an Indian guy with a very heavy accent. I hung up the phone on him and he immediately called back. I told him please don’t call me again!

  97. Haahaaaa, just got this call from an Indian guy named “Steve”, and I played along for like 10 minutes as the dumb, gullible American, and you could almost here the excitement growing in his voice with every “Fake” click, and then… I said “Steve, do you think I am an idiot? Get a real job chief, and stop harassing people with this BS”.

    What came next was a high pitched shrill that lasted like 5 seconds, and Steve’s sale had just turned into a complete meltdown. Shreking, and then muttering “Muddafucka, Muddafucka, ohhhhh”. I laughed for about 10 seconds while he went on, then he finally muttered something about my Mom and hung up.

    Here’s to hoping he calls back, that made my day!

  98. I got the same exact call about a half hour ago but I kept the douchebag on the phone for a half hour asking him all kind of questions and speaking extremely loud. With all the noise in the background it was obvious he was calling from a call center and the heavy Indian accent was comical – but his name was Steve. I knew exactly what he wanted – he wanted to sell me a registry cleaner but first he had to try to scare me into thinking that ..

    1. My IP address was compromised

    2. I had a serious virus that could lock me out of my computer

    3. I had to do everything he said.

    After a half hour I hung up on him and he called back several times. The number that showed up on my caller ID was a series of zeros then another line of numbers.

  99. Got that call, heavy east Indian accent, male. Told me to do the win key r thing told him now what? He asked what I saw, hell my computers been broken for 6 months, been using my nook and smart phone for Internet. Told him I had another important call and I would call him back, said his name was Kevin, ya right, and his # is 1-855-627-4688. These scammers wear me out….

  100. just had a variation of this in Birmingham England they say they are from talk talk a phone and broadband company in the uk) say you have been recieving unusual internet activity press windows key and control key together etc and at that point i told them to get lost (or words to that effect). This has been going on for a few weeks now so i rang the phone company and they said if you can get the telephone number they can trace them .well more calls later i passed the numbers to the company who are forwarding them to the police as they used phones wit the numbrs available weirdlyas the earlier calls were number withheld calls but got em police will be ocking on their doors soon with luck.

  101. its 2016 and this is going on just the same. My guy was Harry then they put on a 2nd one, can’t remember but his name like kevin. i mimicked their heavy accent, i made him respond yes to me repeating to him everything he said. i said i believed my computer to be infected what was the next step. but he insisted I open the command window. by then i had googled the scam and told him whatever he wanted to hear. until kevin came on – called me sir – and i feigned disgust as i am not a SIR (thyroid)

  102. 652-375-5739 is the number they called on today, but they are calling from overseas because there is a long pause before they get connected. I’ve gotten two calls in two days. Several in the last couple of months. So annoying. Microsoft will not be calling you to fix your computer issues! EVER! They have to be having some success on poor unsuspecting souls, or they would not keep calling. Disgusting!

  103. I had the call earlier this morning. Went through the usual stuff and I pretended to do as told Win R eventvwr etc. I must have given the right responses for a while but at one stage he asked what I saw on screen. I said ‘Open?’ He said ‘No! NO! you are wasting my time!’ And I said ‘Well, as you are wasting my time, I thought it only fair to waste yours.’ He gave up

  104. Had a similar call this morning. I kept him on the line as long as I could just to annoy him and also because while he’s talking to someone who knows he’s a scammer, he’s not scamming someone else. It can sound very plausible if you don’t know it’s a fraud. I asked how they got my number, as I hadn’t given it out to anyone. He said that the companies have the numbers anyway, so I told him that meant he was using the information illegally and he should be careful as he could be arrested.

  105. They sure are persistent bastards. They’ve called 7 times i a row :/ It shows up on my (home, not cell) phone as “Out of Area” so I don’t know how to go about blocking the number.

  106. Had this scam call today. I decided to play along for a while. When the Indian lady with the heavy accent told me to hit Win + R I said OK (obviously not actually doing it) and when she asked what I saw on the screen I said “It says to tell the lady on the phone that she’s full of $h!t and nice try on the scam!” I then hung up and added the number to my growing list labeled as SCAM (which is also blocked on my cell phone).

  107. Had the exact same thing happen yesterday. 2/25/16 Even let them connect to my pc and Frank showed me all the processes that had been stopped and at first recommended geek squad and several others to take it to and they would charge $200-$300 . I told him it was my Dads old desk top that Id just toss it and he then said let me talk to my supervisor and see what I can do because you sound like such a nice person. He came back and said for $99.99 and they could do the repair right then while I waited. He typed a diagnosis report then asked for my payment info. I told him I would just wait that it wasnt important though he insisted. I said Im retired and own everything I have and I only deal in cash. He then gave me this # 8887245127 and 18007543403 and to call and ask for Frank when I got a Visa gift card to pay for it. Hahahaha.

  108. They called me recently thrice not realizing it was the same person. If you ever wanna seem em really go nuts do what I did. It’s hilarious.

    The first time they said “we’ve received error messages from your PC regarding viruses”. I said, “the Windows 10 one?”. They said, “yes, it’s been infected.”. I said, “Oh well you see I’ve been testing the Windows support API for programming and it appears I forgot to turn off the wi-fi. What was the message?” *insert some thing about INF viruses* “Oh yes, that was me. I’m so sorry for the inconvenience.”

    I think the scammer was completely shocked. I think he actually believed me because he said it’s okay and to be more careful next time before hanging up.

    The next time I pulled a really good stunt on them. When they called and asked I said, “does my PC need to be connected to the Internet?”. They said yes. So I said hold on I have to get the router plugged in. So while that was going (not) I asked what it was about. They said the whole virus line thing. Then I said, “well it is possible it’s my one PC. It’s a custom OS but it was built with Windows code so it’s possible it’s sending the same messages.” Then they asked me to do all the stuff (which while I had to haggle a bit to find the “equivalent”) led to them saying I had a virus. I asked if it was a remote controlling or keylogging virus and they said yes at which point I said that those were features built into my system, but thanked em for finding the bug.

    The third time I couldn’t think of anything funny to say so I just told em it was impossible as I transfer all files through a series of hard drives and that my PC has no internet. Then I told them that this was the third time my custom system had supposedly sent them messages and to take them off the list as it was a bug in the OS not a virus. Never heard from them again.

  109. Yes just had a team from India offering to sort out my BT “server problems” . Asked me to access Windows + R and after offering a bogus security check, they then asked my to punch into the prompt “supremocontrol.com” , which I see is remote access software. I declined and after threats of doom and gloom for my PC they hung up.

  110. Hello folks,
    new call today from this number 0224590306. Dude with Indian accent called and explained a virus attack on my computer. I just kept sayin “Yes, yes… computer is here… bla bla..”. Same story , wanted me to press STRG + Windows button + R. I hung up and they guy tried to call me 20 minutes after.

  111. I got a message on my computer that said that my computer was locked because I had a network virus and I turned it off. AFter awhile turned it back on and it was still there adn i couldn’t get my computer to do anything at all. It was a message from Windows
    supposedly and had a phone number to call which I knew was an 800 number but had not heard of these scams. He was very nice and told me to either take my computer some where to get it cleaned up or they could do it for me but for a price. I AGREED TO THE PRICE AND GAVE HIM MY ROUTING NUMBER & account number to get a Vcheck. ( Yes I now know how stupid I was )

  112. I just got the call again. Probably the 5-6th time in the past 2 years. I always play with them on the phone and tell them I am doing what he asks. Then I just tell him he is a scammer and that I dont even own a PC. OR I say… OHHHH NOOOO Can you help… Of course, he thinks he as one on the line… I then ask about 5 minutes into the call if he was sure it was my PC. He says Yes, I respond, that is funny because I only have a MAC. They always hang up and then I block the number for the future.

  113. This was fun – I am a windows expert since nt4 days. So they want you to run event viewer vie run command eventvwr – harmless. Then they want you to find an error to prove that your computer is broken (it’s not). They then have you go to a website via run – http://www.support.me which redirects you. This goes to a scam website where they want you to download software **** don’t do it**** this software gives them control of the machine. If asked they don’t work for Microsoft and MS should pursue them strongly…

  114. This scam calling has been happening here for the last year or two, also; sometimes we have been getting several calls of this type a month.
    These people pretending to be from Microsoft invariably have an extremely thick foreign accent (mainly African & Indian/Pakistani type accents, rarely Asian) and start by telling how they have received worrying data from one’s PC over the last few days, indicating that there may be a hidden virus, then they ask one to “open the computer” and perform the windows key + R command (or similar).
    Which is where one should hang up, at the latest, unless one knows exactly what one is doing and likes to play with these nitwits. (Last time I told the person that I will make sure to disinfect my typewriter so that I won’t catch any virus from it and thanked the bewildered guy profusely for telling me of this risk, before hanging up. lol XD)

  115. Received the call this morning from a guy called “Steve Johnson” with a heavy accent. Said he was from BT IT department and told me that between 2am and 5am people are using my internet connection to do very bad things! His supervisor, with a similar accent, talked me through what to do (win + r). I asked him again why I should do this, and he shouted: “you’re asking me why!!!?”.
    I put the phone down!

  116. So, my computer started talking to me saying there was a virus detected and provided a number to call. Gullible me called and immediately realized it was a scam. Darn! I did NOTHING he asked, pretended to be confused& told him I would call back when my husband got home. He called back and left a message of a code to type in when I resumed ” fixing” the problem on my computer. I will contact Dell to ensure proper programs in place to avoid these goofballs again.

  117. I also rec’d a call. Same heavy Indian accent. Said he was from Microsoft and that my computer had been flagged because I had a firewall problem to do with Microsoft Essentials. I asked who he was. Told me I had subscribed to their service a year ago. Then said if I would hold down the Win flag and type R, he could help me fix my security. I told him I was suspicious of anyone calling me… asked exactly what the Win/R command was. He hesitated and then hung up.

  118. Hey guys. Just had the same thing happen to me in UK. An Indian guy told me that my pc was infected and at risk…..kept him going for 5 mins in that one! Then he asked me to push the Windows key and R together. I asked him what that would do…..again kept him going for a while on that one too!! Needless to say these dicks do get some success with the old, non-pc savy folks. It’s a shame. But I don’t think it harms anyone to steinf them on for a while…..happy hunting guys and girls….let’s bring these arseholes down a peg or 2!!!!

  119. I was bored when they called me today, so I just played with them for about 10 minutes before going to the “Supremo Control” website like he said to do. Only I didn’t go to the website, I “accidentally” Googled ‘Supremo Control’ and told him it looked like some article and started reading out loud “scammers have made an estimated tens of millions of dollars by tricking computer users into thinking their PCs are infected. The scammers cold call people, tell them that harmless error messages……” – CLICK!

    I didn’t even get to tell them I used to own a couple computer service shops and that we were contractors for Dell, HP, etc.

    LOL

  120. I just had a call for this exact thing. FYI the number he gave me is 727-498-0505 extension 333.

    Luckily I wrote everything down and did not do anything.

  121. After the tenth call I decided to have some fun. I told the caller that i was glad he called because my computer was displaying the dreaded blue screen. He asked me to hold and got his technical guru on the phone. That guy proceeded to have start my PC in Safe Mode. I acted like I was following instructions. Once I was logged in he had me do the windows|R procedure. By now I had had enough. I asked him why and he gave some BS answer after which I told him to f**k off. Click.

  122. Same call – his name was “John” – same Windows + R key. I strung him along and acted concerned. I ran Norton while on the phone and it balked at a couple of tracking cookies and that was it. I hit the Win+R and told him it said run, “now what do I do”? At that point he hung up… He chickened out! He even had a blocked number.
    Funny, these guys all say “infections”, not viruses.

  123. I received a phone call at 855 am from 234 896 8524 from this Indian Nitwit and I told me that I had a problem with my computer. I played dumb with this asshole and he told me to turn on my computer. I was watching the Today Show and never got up and said just a minute until it loads up. That nitwit waited and after a minute and half, I told him it’s all up. He then transferred me to a tech guy and he told me to hold down CTRL FN and R keys. I said OK and told him I had the deed to the Brooklyn Bridge and did he want to buy it. The fucking Indian asshole hung up on me. I laughed my ass of while drinking my coffee and continued watching the Today Show. lol

  124. I am a typical adult male, yearning to have good, harmless fun.

    About once a month I get a phone call from the fake “Microsoft Computer Virus Department” on my landline cordless phone. (Why do I still have a landline? – heck, I don’t know.) Anyway the call usually always has a foreign accent that reminds me of India or Pakistan, and the caller usually introduces himself with a very American sounding name such as David. I usually simply hang up on the scammer, but on some days when I am bored, I have as much fun as I can with it.

    I ALWAYS answer my landline phone in a high-pitched, quivering voice disguised as an old woman, and the call goes something like this:
    Me: Hellll loooo???
    David: Hello Maam, this is David from the IT department of Microsoft and I wanted to…
    Me: Hell loo D-D-David, H-H-How’s your m-m-mother d-d-doing these d-d-days?
    David: Uh, fine Mamm, I’m calling to tell you that I am at the World Wide Web ITT department, and we have noticed that your computer is infected with a computer virus.
    Me: Ohhh M-M-My G-G-G-Goodness! Ohhhh N-N-Nooo!
    David: It’s OK mamm, I am calling to help you. First, is your computer turned on?
    Me: N-N-No,…. A-a-a c-c-computer va-va-virus? W-W-What d-d-do I n-n-need to d-d-do?
    David: That’s OK mamm, I can help you. Can you turn on your computer for me?
    Me: It’s, it’s, it’s in m-m-my grandson’s room on the, the, the o-o-other s-s-s-side of the, the, the, h-h-house, l-l-let m-m-me g-g-get m-m-my w-w-walker…. ( I then set the telephone on the table while I surf the web for 3 minutes… Then I pick up the phone again and….)
    Me: Hellll loooo, who-who is this?
    David: This is David from the Microsoft ITT Department, and I…
    Me: Hell loo David, H-H-How’s your m-m-mother d-d-doing these d-d-days?
    David: Fine, she’s fine, Did you turn on your computer?
    Me: M-M-My C-C-Computer? – W-W-Why d-d-do I-I-I n-n-need to t-t-turn on m-m-my c-c-computer?
    David: Mamm, we have discovered a virus on your computer and…
    Me: A-A-A v-v-virus, oh m-m-my gud-gud-goodness!
    David: Can you turn on your computer for me?
    Me: I-I-I think so, hold, hold, hold on a m-m-minute. (A few minutes later…) There! This-this-this c-c-computer t-t-takes a lo-lo-long t-t-time to boo-boo-boot up.
    David: That’s OK mamm, I’ll wait.
    (Five minutes later I pick up the phone, and the idiot scammer is still there.)
    Me: Ohhh-kaaay,, The c-c-computer is t-t-turned on n-n-now, but it w-w-wants my p-p-p-password. H-H-Hold on, m-m-my p-p-p-password is on a pea-pea-piece of pay-pay-paper, in m-m-my p-p-purse. I thin-thin-think I I I la-la-left it in in in the ka-ka-kitchen….. (A few minutes later…) Ahh he-he-here it is! Now, Wha-wha-why am I la-la-looking at m-m-my pa-pa-pa-password?
    David: Mamm, you need to enter the password on your computer!
    Me: Oh, Tha-tha-thank you sonny, wha-wha-what did you you you say ya-ya-your name is?
    David: This is David, Did you enter your password yet?
    Me: Oh na-na-no, I na-na-knew I-I-I w-w-was for-for-forgetting something! Let m-m-me wa-wa-walk ba-ba-back to my g-g-grandson’s c-c-computer. (Two minutes later I pick up the phone again…)
    Me: OK, I am here-here-here again. Let’s see…. P… A… S… S… where’s the “W”, oh the-the-there it is! W… O… R… D… 1… 2… 3…
    and… Oh Rats! – I think I cli-cli-clicked on the-the-the ca-ca-ca-cancel button by mis-mistake. Wa-wa-wait, I-I-I nee-nee-need m-m-my glasses Sonny! They’re in m-m-my pa-pa-pa-purse ba-ba-back in the the the kit-kit-kitchen… (Two minutes later….)
    Me: Now, wh-wh-why am I in the-the-the kit-kit-kitchen?
    David: Mamm, you are getting your glasses! They are in your purse!
    Me: Ra-ra-right! – here-here-here tha-tha-they are! How-how d-d-did you kna-kna-know they were in my p-p-purse?
    David: Mamm, we here at Microsoft know everything! Now, can you enter the password back at your computer?
    Me: Yes, b-b-but that’s ba-ba-back in m-m-my g-g-grandson’s ra-ra-room.
    (Two minutes later…)
    Me: Ahhhhh, He-he-here wa-wa-we go aga-ga-gain! … P… A… S… S… where’s the “W”, oh the-the-there it is! W… O… R… D… 1… 2… 3… and I-I-I thin-thin-think I-I-I ga-ga-got it ra-ra-right this ta-ta-ta-time! (Eventually I let him “talk me into” clicking on the “blue e” (to open the internet explorer) and to a website where he can gain remote access into my computer once I enter in a lengthy session password/key.) David reads me the letters and numbers one at a time, and I repeat each letter or number, slowly each time. But I feign deafness, and repeat an incorrect letter almost every other time. David shouts, “Not B, I said D!”, and I pretend to get flustered and insist that we start from scratch. When I finally get all of the session key correct, and insist on reading the letters and numbers back to him very slowly, David starts to sound a little excited… “That’s Great!”, he exclaims, “and now just click on the “submit” button!”
    Me: “Now c-c-click on the red “X” button!”
    David: Not red X! – I said the “SUBMIT” BUTTON!
    Me: Ohhh, I-I-I’m s-s-sorry, la-la-let’s try it ah-ah-gain…..
    We then repeat the above routine as slow as I can, and when I feel as if I can’t stretch this out any longer, I get up and with my cordless phone in hand, I tip-toe to the front doorbell. I ring it, which causes my three dogs to start barking….
    Me: H-H-Hold on, I-I-I na-na-need to an-an-answer the d-d-door. (I then carry on a loud conversation with with a non-existent young man selling magazine subscriptions, playing the rolls of both the teenager and the old lady. After buying a subscription, using a fake address and a fake credit card, (which I imagine “David” is feverishly writing down), I pick up the phone again. I am totally amazed that David is still on the line, waiting for me to click the “submit” button.
    Me: Hellll-loooo???
    David: Hello Mamm!
    Me: Who’s this?
    David: It’s David from the Microsoft Headquarters computer department.
    Me: C-C-Computer??? No th-th-thanks, I all-all-already have a c-c-computer.
    David: Mamm, You have a computer virus and I need you to go to your computer!
    I keep going on until the scammer eventually hangs upon me!
    My record time for stringing one of these scammers along has been 42 minutes! – Beat That!

  125. I have really enjoyed reading these comments. Yes, I have had calls from these scammers and have never gone along with them.

    I use one of two methods – the quick way (instead of hanging up), “ah do you mean my iPad?” . They will normally reply saying something like “haven’t you got a PC?”, when I say “no” they mutter something like “okay” and hang up.

    The more fun way, is to start the conversation and in the middle of what you are saying, just say something like “oh, err, can you hang on a minute”? They will normally say yes. Then put the phone on mute and continue with what you were doing. After about 5 / 10 minutes they will hang up.

    Sometimes they will come back to you while they are ‘waiting’ “Are you still there?”. You reply “yes, err can you hang on a minute ..” !

  126. Re: Scam Microsoft call
    I’ve been telling the scam guy on the phone that I’m not logged in and need a minute. Then a couple minutes later I come back and ask if I need to be on line (of course I do). I say ok, I need to turn on modem and that will take a few minutes. Then I come back and whatever he asks, I need a minute. (“I’m tethered to a land line and my desktop is inn another room”) Eventually I tell him I’ve pushed FN R and he asks what I see. I tell him I see a banner that says he should be ashamed of himself for being dishonest and he should get an honest job never call again”
    Just depends if you wanna waste 10 minutes or hangup

  127. I got one of these calls today. It was a female with a thick Indian accent. I became wary the second I heard her accent, so I started recording the call.

    Me: “Hello?”
    Her: “Hello. Is this Mr. _____?
    [pause]
    Me: “Yes. This is he.”
    Her: “Hello, Mr. _____. My name is Tracy Williams. I am calling on behalf of Network Solutions Group out of Birmingham, AL. Are you aware that your personal computer’s security has been compromised?”
    Me: “Oh, my. I had no idea that my computer was in danger – much less that it was being monitored. Are you sure you have the right person?”
    Her: “I am afraid so, Mr. _____. Your home address is located at __ __________ Street, correct?”
    Me: “Well, that’s me alright. What’s wrong with my computer?”
    Her: “We here at Network Solutions Group have been alerted because someone has broken into your computer from outside of your home network. If you wish to fix any damage that may have been done, we can guide you through a diagnostics test to discover what the hacker has changed.”
    Me: “May I give you some advice?”
    Her: “Of course, Mr. _____.”
    Me: “Please don’t hang up the phone until I’m done because I’m honestly just trying to do you a favor. I’m fairly technologically savvy, so I know better than to trust someone calling me from a blocked number. Your execution here has been nearly perfect. If you really want this scam to succeed, you’re going to have to learn to hide your accent. I don’t mean this to be rude, but many Americans are wary when the first voice they hear on a phone call has an Indian accent. If you can manage to make yourself sound like an American – specifically, a Caucasian American – you’ll see vast improvements in your turnover rate.”

    Then she hung up.

Leave a Reply

Your email address will not be published. Required fields are marked *